frequently asked questions
If you don't find your answer here, please send us an email at azucarmorena.am@outlook.com.
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How do i place an order?
Head to the "order" page and fill out the form with as much information and detail as possible. We will respond within 72 hours to talk about your order.
After that you you will receive an invoice via email.
Bookings are based on who has paid their invoice, please note that your order is not officially on our books until AFTER your invoice deposit has been paid.
Final payment is due 3 days prior to the pickup/delivery date, or your order will be canceled.
How Early Should I Place My Order?
You should place your order as early as possible!
We are typically booked 4-6 weeks in advance so we suggest contacting us at least 8 weeks prior to your event date!
*minimum cupcake and cookie order is one dozen*
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How Much Does A Custom Cake or Cookie Set Cost?
All of our treats are hand crafted from scratch, fresh for each custom order.
An 8" cake that feeds 20 people could take anywhere from 8-20 hours to complete. Not to mention the time it takes to communicate with you and shop for supplies. Because we work with highly customized desserts, pricing varies greatly depending on size, flavor and design. If you'd like a quote, please email us at azucarmorena.am@outlook.com or call us at
Do you offer delivery For Custom Cakes?
Yes! But since we are a small business, deliveries are subject to availability and start at no less than $25 for regular deliveries and $50+ for wedding setups. Regular pickups will be held at our storefront located at
2801 N Piedras, 79930.
Can i Pre-order something from the case?
Certainly! We are on DoorDash-- an online delivery app that can get our goodies delivered straight to your door! You can also call or text us at (915) 337-2397 to reserve a box for pickup, or just to get updated on what we have in stock that day! Past seasonal items can be placed as a custom order at least 72 hours in advance.